Archive for March, 2008

Top 5 reasons why “The Customer is Always Right” is wrong

Thursday, March 20th, 2008

“This job would be great if it wasn’t for the fucking customers.” - Randal, Clerks
I’ve performed menial labor as a slave in a retail store. I’ve toiled away for years in call centers where the goal of making customers happy superseded all logic and reason. Thankfully I now work someplace where my boss [...]